Privacy Policy

How KiteDR collects, uses, and protects your information.

Last updated: May 2026

Who We Are

KiteDR is a kiteboarding school and tour operator based on Kite Beach in Cabarete, Dominican Republic. Our website address is https://kitedr.com. You can contact us at team@kitedr.com or by WhatsApp at +1 (829) 537-4030.

What Information We Collect

We collect information you provide directly when you:

  • Submit an enquiry or booking request through our contact form (name, email address, message content)
  • Email or WhatsApp us directly
  • Make a purchase in our shop (name, shipping address, payment details processed by our payment provider)

We also collect standard website analytics data through Google Analytics and Google Tag Manager, including pages visited, approximate location (country/city level), device type, and referral source. This data is aggregated and does not identify you personally.

How We Use Your Information

  • To respond to enquiries and process booking requests
  • To fulfil shop orders and arrange delivery
  • To understand how visitors use our website so we can improve it

We do not use your information for automated decision-making, profiling, or marketing emails unless you have explicitly opted in.

Who We Share Your Data With

We do not sell your personal data. We share data only with the third-party services required to operate the site:

  • WooCommerce / Stripe - payment processing for shop orders
  • Printful - fulfilment of merchandise orders (name and shipping address shared)
  • Google Analytics / Google Tag Manager - anonymised website usage analytics
  • WhatsApp (Meta) - if you contact us via WhatsApp, your message is subject to Meta's privacy policy

Cookies

Our site uses cookies for analytics (Google Analytics) and to maintain your session if you visit the shop. You can disable cookies in your browser settings. Analytics cookies are set by Google Tag Manager and can be blocked using a browser extension such as uBlock Origin.

Data Retention

Contact form submissions are retained for as long as reasonably necessary to respond to your enquiry. Shop order data is retained as required for tax and accounting purposes (typically 7 years). Analytics data is retained according to Google's standard retention policies.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To make a request, email us at team@kitedr.com and we will respond within 30 days.

External Links

Our site contains links to external websites (Facebook, Instagram, YouTube, Google Maps, IKO). Once you leave our site, we have no control over how those sites handle your data. Please refer to their respective privacy policies.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the site after an update constitutes acceptance of the revised policy.

Contact

Questions about this policy? Email team@kitedr.com or WhatsApp +1 (829) 537-4030.